Some are born great, some achieve greatness, and some hire public relations officers.
– Prof. Daniel J Boorstin
At K2, the first thing a newcomer is taught is –”to be second to none”
Back in 2003, when we started our PR company, the technology industry was booming, and everyone was enjoying a strong wave of growth and innovation. Opening the public relations business was an attempt to provide an efficient, effective, incisive and impactful Public Relations platform to clients. 15 years on, from a one client company, K2 communications is now a formidable player.
We have redefined the way PR is perceived and have come far away from the days when PR was just a poor cousin of strong –muscled Advertising. Our humble attempt to bring Public Relations domain into the limelight and make it stand as a distinct force in its own is our biggest strength today.
PR today has seen a transition from just a marketing activity to a management discipline. Our team understands the concept of creating value for its stakeholders. With a finger on the local pulse and sights set on global outlook, our team has ensured some of the longest partnerships and symbiotic relationships with clients like Wipro Ltd, Azim Premji University, BASE Education, Wipro Consumer Care & Lighting ( FMCG), House of Hiranandani, Columbia Asia, AO Smith and Trio World Academy.
In an industry like PR where attrition levels are high, we can proudly boast of having a team which has been there with us since the inception of this dream. Our team is our biggest asset, and we aim to remain the same by maintaining less hierarchy and more teamwork.
It has been a challenging and exciting journey spanning over a decade and a half when we have learned, understood, strategized, brainstormed, listened, engaged, curated, and even argued with our clients- innumerable times.
A PR agency’s true mettle and worth are tested not in the good times, but in bad times. K2 has, time and again, proved its worth in gold. Whether it is creating modules to manage issue based crises, salvaging PR gaffes and tricky situations, to wet-blanketing of articles, K2 has always been there for its clients.
Our success mantra is collaborative communication. We understand the ideals of our clients’ business the way an employee would, and there on we are a part of every move the company makes.
K2 communications will never be just another agency. We have painstakingly developed a reputation for always being ahead of the learning curve, and we will continue to keep it that way. We can’t help but keep thinking big and deliver the best client service possible.
We have always strived to dig deeper and find out what’s new, what works for our clients, and then use our collective experience and insights so our clients can achieve their business goals.
We thank everyone of you- our stakeholders, partners, team members and peers for an amazing 15 years, here’ s to a new successful chapter together.
An internship is designed to provide a student with consolidated insights into the practical application of academic knowledge. Working under the members of a PR agency will complement student’s capability to assess their own interest and potential for a career in PR. It is pursued by the undergraduates and postgraduates to widen familiarity in their chosen area of work and learn to handle challenging situations in the real world.
Internships are like following training exercise that one must step-in to access and get exposed to professional setup. During the training exercise, a candidate is given the opportunity to hone up their PR skills and get exposed to a range of PR activities. In the course of an internship, every candidate must learn to take positive critic as a compliment for the work they have presented on their own and also give feedback when asked in response. It is during this internship period where one gets to observe and understand an important aspect of the work as well as adapt work culture. Completing an internship will only help one bridge the gaps between classroom theories and professional worlds as well as it gives an edge over our competition.
For a PR person to complete an internship is must because a little exposure to a particular work setting will only help one be confident enough to speak up and question when doubts arise. This way one is involved in a conversation that helps put across their view with a clear thought in their mind. It is through rigorous practice of communicating messages and dialogues across the different platform which will help build good media relationship with journalists.
Every day can be a learning experience for an individual, if only we focus on our job proactively and contribute to the team. It is important to be on time and follow the work etiquette and because that enhances our self-esteem and develop the personality. The following points below will outline how internships can be more than just a learning experience and help you understand how you will be well equipped than the others.
- Writing Skills: For pitching media, we need to write good articles that will always catch the eyes of the audiences. For that we need to do complete background research on our client’s business that will not only help us understand the emerging trends in the industry, also it will assist us by acquiring knowledge about market sector related rising issues. Working with a variety of writing samples like a press release, features, articles, blogs post, case studies and other social media content on various topics for clients will allow you to increase the creativity.
- Cultivate Right Message: PR firms deals with maintaining brand image for high net individuals and clients from major corporations, political parties, and government organisations etc. For these, any PR firm needs to understand the client’s business and create a story with a specific subject. These require a PRO to first segregate the target audience, narrow the right message to be delivered and communicate with the target media. Communication can be accomplished starting with the brainstorming sessions, coordinating activities such as representing clients at various forums, promoting events, attending conferences, scheduling speaking engagements, screening phone calls, assist with mailings, print productions, create interview preparation materials, update databases, press clippings and meetings.
- Develop Media Relations: A client may belong to an industry like healthcare, education, IT, telecommunication, defence and MNC’s etc. The challenge that every company faces with its rivals in the industry is getting very aggressive and so reaching out to target audience becomes tougher. To cut it short, a client reaches out to a PR firm for securing its media coverage using selective mediums within radio, print, television, and digital media etc. Utilising interpersonal skills we can establish a good rapport with reporters, journalists, editors and other media personnel like social media analysts etc. These involve a clear understanding of the audiences and regularly updating them with engaging with a lot of researching, planning and copywriting.
All total this way a PR person can safely assure the client of the good return on investment.
” I have made so many mistakes but I have learned a lot and I’m confident to say he who never made a mistake never made any discovery.” – Bernard Kelvin Clive
‘A stich in time saves nine ‘is an oft quoted saying and rightly does convey the essence of Time Management. It is the process of prioritizing and planning about how we can allocate time between various activities. Time management enables us to work smarter – not harder – which translates into getting more work done in less time, even under high pressure, when time just seems to fly much to our chagrin. Failing to manage our time effectively directly impacts our productivity and causes stress.
In Public Relations we always race against time as it is a fast paced industry, however, I am proud to be part of this industry. Despite having guidelines, what, when and how we track always lends itself to complications. Each stakeholder is entitled to their own perspective of the same situation and hence reaching common ground often becomes an arduous task. Nonetheless, considering the sensitivity and the irreversible nature of possible reputation risk of the clients, it is a mandate in this industry to deliver error proof work under all situations. It is literally, as they say, do or die!
Being a PR professional handling the health care sector, in a short span, my learning is all about multitasking everyday under strict deadlines, and the need to deliver the best results. I had always heard Public Relations is a fast paced industry, where ten things are done at once, and now the ball was in my court to experience.
It is impossible to avoid the last- minute mandates in our industry. Once it so happened that a journalist from a health portal came up to us at the eleventh hour for a guest column opportunity, and the story had to be filed in an hour’s time. This was a very stressful situation to handle. It involved drafting the story, co-ordinating with the concerned Health care facility and taking approvals from the doctor and other stake holders, all this needed to happen in a jiffy with the clock ticking annoyingly in front of us. Drafting a relevant, qualitative story within the stipulated time was an uphill task.
I have also been faced with situations where the journalist was hard pressed for time and required a quote from a particular doctor immediately. In such situations the availability of the said medical practitioner is a matter of chance. This is another crisis where we cannot miss the opportunity of media coverage and at the same time we cannot guarantee doctor’s availability.
We PR practitioners are always multitasking. Being a part of the service industry we have to juggle between creating meaningful content, which has to be written eloquently within the given time frame. Above all this, we have to be prudent in deciding the genre of the journalist and whether the release we are working on is of any significance for the target audience and also if it is in sync with the clients objectives. For sure, I can tell you from personal experience that time is the essence of our work for, the best PR professionals are also the ones who manage their time very well.
In order to manage time well when faced with any crisis situation or in my day to day work life, I firstly keep myself equipped and organized with do-do lists, prioritize my tasks, set up personal deadlines and finally avoid procrastinating tasks, which would really help me successfully deal with the daily stressors.
Much like in other walks of life, time management in the PR profession boils down to these age old tenets
- Prioritize tasks that are important but, not urgent. This way, one will have less “urgency” to deal with.
- Cut loss and move on. Tasks that are a lost cause or beyond repair are time suckers.
- Tasks which are priority which, if not completed will impede progress. It is always better to think ahead and plan the next step and sequence actions.
- And finally, read, read, read and read. You will always find déjà vu as your constant companion. Somehow, because of your immersive reading, you will be able to connect the dots, as though by magic. This is a true time saver during pressure situations.
PR is all about striking it right and striking on time. “Time and Tide wait for no man “. Well said Geoffrey Chaucer.
Indian millennial—born between the early 1980s and the early 2000s—will become the largest of any country by 2021. They will become 64 per cent of the Indian population in the working age group of 20-35, according to the 2013-14 Economic Survey. That makes more than the 503 million populace of the European Union and twice that of the US.
How different are they? How unlike in the past, this generation is radically different: they’re the best-educated generation in independent India, and they remain always connected. Technology, media and telecommunications (the TMT grouping) attract them more than any other industries. For Gen Y, Digital is a way of life.
Indian PR needs to respond to these changes fast. That’s where Digital PR for millennial must evolve. And digital PR executives must evolve too or get left out.PR needs of this era must be tuned to suit this generation. That brings you to ‘Millennial PR’.
How do we engage in PR for a generation that would rather scroll through Facebook than flip through a newspaper? How do we reach out to an audience that can never leave their smartphones? Well, if you can’t beat them, then join them. Take your PR to their platforms. Focus on getting your message across Facebook, Twitter, Buzzfeed, etc.
Millennials have a strong appetite for consuming media—they spend on average 54 hours a week, compared to a non- millennial’s average of 56. But not all these hours are spent on traditional media.
A report by LEK Consulting says that the millennial spend two-thirds of this time on smartphones, tablets and laptops. That means this generation spends the least amount of time on traditional media than any other generation. Now, this is what challenges the Digital Media most.
The major source of news for today’s largest audience –the millennial, is social media. Millennial devour news from Facebook, Twitter, and what not. A study by Media Insight Project says more than 60% of the millennial use social media as the sole source of their news. Social Media has overtaken Print, Television and Radio. So, today’s PR executive must have a firm grip of these platforms. They must go after what draws the millennial from these platforms.
A survey by the Reuters Institute for the Study of Journalism Research says 51% of millennial access the news via social media. This is not good news for traditional PR methods. Across 26 countries, 44% of Facebook users go onto the site, via the app or website, for their news. This is followed by 19% for YouTube. Are you tuned into these trends?
These millennial — 62 percent of them agree that they will look favourably at a brand or business if they engaged with them on social media.So a Digital PR executive must convince his or her client of the importance of social media. Millennial hold enormous spending power in their hands. Bring this fact to your client.
Of course, traditional PR will always remain relevant. Any mention in a mainstream media brings instant recognition of a brand. So you better find a perfect balance of traditional and digital PR.
Digital PR Executive must remember that opening a Facebook page or tweeting your client’s regular updates will not enthuse the millennial. To reach this increasingly important demographic, Digital PR must follow a few strategies to keep up their attention.
The best brands don’t just push out content across social media. The effective brands reach out to Millennial by relying on “influencers”—user-generated content which influences their view of a brand. Posting content is not an issue anymore—it’s influencing others to publish about your client’s brand.
Engage in Communication
Millennial hate one-way communication. They want to reply or respond instantly to something that engaged their attention. They’re also flattered if they received a prompt response from companies about their concern. So reach out to them through Facebook, Twitter, or through discussion threads of any popular news site.
Reach out to Millennial in Different Ways
Millennial rely on technology by using various devices like mobile, computers and anything they can lay their hands on. They also appreciate if you engage with them through various platforms like apps, e-mail, or Whatsapp. A Digital PR executive must publish alongside press releases infographics, blogs, vlogs, YouTube video and much more. Check with third party measurement sites to grasp the effect of the campaign.
Digital PR to the Millennial is not another strategy. It’s the most important game plan to stay relevant in today’s challengingPR campaigns.
PR has always evolved from chasing print media clippings for clients to securing a bite on visual media. But now digital media has changed the game forever. PR today is crossing over to its allied fields of marketing and advertising to conjoin and form a hybrid that can cater to the promotional needs of any company. This change has been brought about by the increasing advent of Internet and social media on the lives of consumers. If you aren’t on the Internet, you don’t exist at all. This is the raging new trend of the millennium and social media is its flag-bearer. The 450 million profiles on LinkedIn, 1.94 billion active users on Facebook, 328 million active users on Twitter–in addition to the millions on other micro-blogging and social media platforms–stand proof to the rising influence of social media.
You cannot reach your target audience unless you stay on top of the Google search results; and you won’t be on top of the Google search results if your blog posts, Facebook comments and Tweets don’t make the grade.
How does this connect to PR? Everything in the promotional space eventually entwines with PR. We need to understand how in the age of online adverts and digital marketing campaigns PR has been blending with various domains.
Content is your skeleton
High-quality content is a game changer in today’s SEO-driven content. Businesses that have a long form content and high-quality backlinks are ranked higher by Google according to Andrey Lipattsev, Search Quality Senior Strategist at Google. Today marketing and social media marketing have already stepped in to fill this need. But PR should ensure that quality content also follows the same route–bridging the gap between PR and marketing content. Good content can generate organic traffic into the sites and lift their search engine ranking. To succeed in the digital age, PR must generate quality content on social media, blogs and websites. It can catapult the ranking of the company on Google search engine.
PR, Digital Marketing and online reputation
Imagine you are selling a product and go all out on marketing. Chances are even when your online & outdoor advertising and marketing efforts pay off, the customer would first want to check product reviews. 81% of the customers read reviews online before making purchases according to Hubspot. Here is where your PR comes to play: A good set of reviews from reputed blogs, positive news articles on the company, a widely pronounced social media presence can make all the difference. Customers want an assurance that the product is good and the company has a visible presence in the market. Moreover, today’s customers also feel uneasy about bad ethics. They want to know where their money goes. Sustainability stories, stories on ethical practices of the company and corporate social responsibility all play a good role. PR not only fits the bill here but guides marketing too with such content.
A picture speaks better than words. Per a Backlinko study, using a single image within the content can raise search engine rankings. Most of the content today is filled with pictorials. Also, content creators opt for certified content-shareable nuggets of content. Unlike in the past when only advertising and marketing teams cared for such things, today PR also pays the same attention to pictorial details in their online content. Besides, social media PR is never complete without graphics. This is where PR works alongside with the creative and ad agencies to achieve its goals.
Social media marketing or social media PR?
Social media marketing focuses on how the brand wants to be projected, but social media PR engages influencers to push brand messaging. But where do you draw the line? Well, you don’t. Both have a job to do and make a perfect soul mate to each other. Customers like creative representations of a brand but also want to hear what others are saying about it. This can happen on the same platform fusing both verticals and offers the end benefit to the brand.
The sweeping march of social media has made cross-field working inevitable. Social media’s multidimensional oneness has weaved marketing disciplines together for a better brand promotion
Megyn Kelly of NBC News might have asked Prime Minister Modi if he used Twitter. But not many would ask you that today. Today, the question is direct—what’s your Facebook, LinkedIn id or Twitter handle? Social media connects you with your friends, colleagues and even aliens. A mammoth 2.95 billion people are expected to be on social media platforms by 2020. Social media is here to stay. As connectivity improves and the use of smartphones goes up, a larger part of the world population will take to social media platforms to share, discuss and critique. It’s unstoppable.
What started as an individual’s personal space to share with family and friends, has now evolved to envelop businesses, celebrities, government agencies, non-government organisations and a lot more. Hardly an individual or business exists today that is not touched by social media.
Creating content for social media is crucial for success in digital PR. In the past, a PR professional engaged with the newsroom of a media house. Now you create your own digital content through your PR newsrooms. Your clients will use this digital content to reach out to a wider audience for better visibility.
The increasing influence of social media requires PR professionals to use social media platforms to their advantage. Here are 5 things a PR professional can do to fine-tune their social media reach:
Have a finger in every pie
Social Media is all about building relationships by word of mouth. A PR professional must build relationships with the audience and with the media fraternity. Social media platforms make finding contacts effortless, making connecting with the individual a breeze. A simple follow a Twitter account, regularly sharing updates from a specific account can make connecting with the individual that much more easier as he or she will appreciate your move in sharing their content. You can even drop a private message too with a request of making a mention about your content. LinkedIn—a platform for professionals and corporate–is also a right place for building relations. A request to join a group of professionals on a specific subject can give you access to a group that regularly discusses on industry topics.
The widespread following that social media platforms command make them apt for sharing or spreading information. A study conducted by ING on the impact of social media on the activities of PR and journalists found 50 per cent of journalists look at social media as a main source of information. PR professionals looking to attract specific individuals can tag them on Facebook or use the individuals’ or enterprises Twitter handle to get immediate attention.
Be a thought leader
There is an influx of content on social media. But not all information gets consumed. PR professionals must share content that stands out. Sharing thought-provoking industry-related articles on trending topics on networks like LinkedIn can attract the right audience and speaks well for the business. Getting quotes and views from industry experts is another way of creating interest in your content. It also gets shared by the experts in their social media feeds.
The right format
Sharing the content in the right format such as video and slideshows is a must know for every PR professional. In 2015, Facebook boasted of an impressive 8 billion daily video views. Writing short concise articles for followers on Twitter and Facebook can help reach out to a larger audience. Sharing in-depth reports or white papers on platforms like LinkedIn and SlideShare can help attract people from the industry as well as businesses.
Social media must become an organic part of a PR professional’s plan to reach out to a larger audience. Digital PR should have a visible online presence. PR is no more about dissing out press releases to media outlets. It is a constantly evolving world and keeping up with technology is not going to be easy. A good PR adapts to new technology and trends. It is important that every PR professional today embrace the Digital PR in full thrust. He or she must become a part of the conversation itself.